The rooftop views at this hotel completely blew me away. The hot tub up there was such a nice touch, but I wish it had longer hours. My room felt spacious and had an amazing view of the city. The staff really stood out, especially Fabio. When my dad wasn't feeling well, he personally brought soup to our room and helped me find a nearby pharmacy. Such a genuine, caring gesture. I enjoyed the breakfast spread, but there were times when the trays ran empty during the busy hours, which was frustrating. The location is fantastic—shopping and dining are all within walking distance. It felt very safe too, which put us at ease. The only downside was room service. I had to request it rather than it being automatically provided. I would have enjoyed coming back to a freshly tidied room after a day of exploring. Overall, great atmosphere and friendly staff, just a few things could be tweaked for a better stay.

I gave it a shot

I had a fantastic experience! The staff welcomed us warmly and went above and beyond, particularly the attentive Fabio and the incredible room service from Elizabeth. The room was clean and comfortable, set in a perfect location with all essentials within walking distance. Highly recommend this gem!

Location is excellent, close to malls and restaurants. Staff were friendly, especially Fabio who helped us when my dad got sick. The Jacuzzi was often booked, which was disappointing. Great views from the rooftop. Breakfast had a good variety, but not much seating available during busy hours.

Good or Bad?

The staff really made our stay enjoyable! Especially Fabio at the front desk, who helped us with everything we needed and even delivered soup when my dad was sick.

The room lacked basic amenities! Tiny bottles of water and no shower gel were frustrating, making me question the overall value for the price paid.

during my weekend trip, i had an amazing experience. the staff was incredibly friendly, making me feel welcome from the moment i arrived. i especially loved the breakfast options, which included fresh local pastries and a variety of juices, exceeding my expectations compared to my last stay in medellin.

the jacuzzi was always booked up

My stay was exceptional, thanks in large part to the attentive staff, particularly Fabio, who went above and beyond by personally delivering soup to my room when my dad felt unwell. The breakfast spread was fantastic, featuring a variety of fresh, delicious options that kept us satisfied for hours. The hotel’s location is ideal, with numerous shops and restaurants within walking distance, and the rooms were spacious and well-maintained.

The jacuzzi was often booked and I couldn't use it.

I had a fantastic stay. The rooftop views were fine! Staff provided excellent service. The room was spacious and clean. Great location for shopping and dining. 🌆

incredible staff made my stay unforgettable—jackson's vegan lasagna was a delightful surprise!

Amazing stay with fantastic staff!

my stay at hampton was fantastic! the hotel had a great location, close to shopping malls, and the staff were excellent, especially fabio, who provided exceptional service. my dad felt unwell, and fabio even delivered soup to our room. the hotel facilities were immaculate and the lobby view was breathtaking!

do recommend

We loved the rooftop hot tub and the great gym facilities. The room was spacious and offered a fantastic view! We even received free drinks at a nearby venue, which was a sweet surprise. The lobby vibe was quite cool too, being located high up with amazing views.

I had an amazing 7-night stay! Fabio’s personal touch with my dad's soup made all the difference, while the breakfast was a delightful spread that kept us satisfied!

The Queen Room Non-Smoking impressed with its spacious layout and modern decor. The location offers easy access to nearby restaurants and shopping, making it convenient for exploring the area.

While the overall experience was solid, the absence of computers in the business center limits options for travelers needing to catch up on work. Scheduling the jacuzzi is frustrating. it felt less like an amenity and more like a chore, especially when time slots were booked. Breakfast lacked attention, with empty trays during peak hours, which could lead to a wait for food when you’re wanting to fuel up for a day of adventures.